Terms and Conditions JR Casino — Platform Usage Guidelines

1 Introduction and Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and jr casino ("Platform", "we", "us", "company"). This document governs your access to and use of the website, mobile app, and all services provided by jr casino.

By accessing our platform, registering an account, or using any of our services, you confirm that you have read, understood, and agree to be bound by all terms contained in this document, including our Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

JR Casino reserves the right to amend, add, or remove any part of these Terms and Conditions at any time without prior notice. However, we will endeavour to notify members of significant changes via in-platform announcements. Continued use of the platform following any changes constitutes your acceptance of the updated terms.

2 Membership Eligibility and Age Restrictions

The jr casino platform is exclusively for adults. To register and use our services, you must meet all of the following eligibility requirements:

• Be at least 18 years of age at the time of registration.
• Not legally prohibited in your jurisdiction from participating in online gambling activities.
• Acting on your own behalf and not as a representative of any third party.
• Have never previously held a jr casino account that was terminated or suspended due to a terms violation.
• Legally capable of entering into binding agreements.

JR Casino reserves the right to request identity verification documents (KYC) at any time to confirm a member's eligibility. The KYC process includes verification of national ID, proof of address, and payment method verification. Accounts that fail to complete the KYC process within the specified timeframe may have withdrawals suspended until verification is complete.

3 Account Registration and Member Responsibilities

Each individual is permitted to hold only one active account at jr casino. Owning multiple accounts is a serious violation of these terms. If you suspect your account has been accessed without authorization, please contact our support team immediately.

During registration, you are required to provide accurate, complete, and up-to-date information. The information required includes:

• Full name as shown on a valid identification document.
• Correct date of birth for age verification purposes.
• An active and reachable email address.
• A mobile phone number registered in your own name.

You are solely responsible for maintaining the confidentiality of your password and account login details. Do not share this information with anyone. JR Casino shall not be liable for any losses arising from unauthorised access resulting from your own negligence.

4 Deposits, Withdrawals and Payment Methods

JR Casino supports a wide range of popular payment methods in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and MAE by Maybank. All financial transactions are processed through secure channels with 256-bit SSL encryption.

Deposit Terms:

• The minimum deposit is RM 30 per transaction.
• All deposits must be made using payment methods registered in the account holder's name.
• Third-party deposits are not accepted and may result in funds being withheld and the account temporarily suspended pending investigation.
• JR Casino does not bear any fees or charges imposed by third-party payment providers.

Withdrawal Terms:

• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawal requests will be processed within 1–24 business hours depending on the selected payment method.
• Withdrawals may only be made to a bank account or digital wallet registered in the same name as the jr casino account holder.
• Prior to the first withdrawal, members may be required to complete the identity verification (KYC) process.
• Bonus funds that have not met the rollover requirements are not eligible for withdrawal.

5 Bonuses, Promotions and Rollover Requirements

JR Casino offers a variety of attractive bonuses and promotions for both new and existing members. All bonuses are subject to the terms and rollover requirements specified. The following general principles apply:

• Welcome bonuses are awarded exclusively to new members making their first deposit.
• Each bonus has its own rollover requirement that must be met before withdrawals are permitted.
• Bonuses may not be transferred between accounts or directly converted to cash.
• JR Casino reserves the right to cancel bonuses if there is evidence of misuse, fraud, or the use of unauthorised strategies.
• Members may only enjoy one type of bonus at a time unless otherwise stated in the relevant promotion's terms.
• Unused bonuses will expire automatically once their validity period ends.

Detailed terms for each promotion are stated on the Promotions . Please read the specific terms of each offer before claiming any bonus.

6 Game Rules and Member Conduct

All games offered at jr casino use certified software and an independently audited Random Number Generator (RNG). This ensures that every game outcome is truly random and fair for all players.

Members are prohibited from engaging in the following activities while using the platform:

• Using automation software, bots, or any third-party tools to assist gameplay.
• Exploiting any system bugs or errors for unauthorized gain.
• Colluding with other members to manipulate game outcomes.
• Using a VPN or proxy to conceal your actual location in order to bypass regional restrictions.
• Making repeated deposits and withdrawals without genuine intent to play (money laundering).

Any violation of these rules may result in immediate account suspension or termination, and all balances including wins may be forfeited without compensation.

7 Privacy and Data Protection

JR Casino takes every member's privacy seriously. All personal information collected during registration and platform use is protected in accordance with our Privacy Policy, which complies with Malaysia's Personal Data Protection Act 2010 (PDPA).

Your information is used solely for the following purposes:

• Identity verification and the KYC process.
• Processing of financial transactions.
• Account and promotional communications (if you have opted in to receive them).
• Service improvement and user experience enhancement.
• Compliance with legal and regulatory requirements.

For full details on how we handle your data, please refer to our Privacy Policy .

8 Account Termination and Suspension

JR Casino reserves the right to suspend or terminate any member's account for the following reasons:

• Violation of any terms set out in this document.
• Suspected fraudulent activity or money laundering.
• Providing false information during registration or the KYC process.
• Multiple account ownership.
• Bonus abuse or exploitation of the promotions system.
• Termination request initiated by the member.

Members may also request voluntary account closure at any time by contacting our support team. Any valid funds remaining in the account will be returned following a brief review, provided no related terms have been violated.

9 Disclaimer of Liability

The jr casino platform is provided "as is" and we make no express or implied warranties regarding the accuracy, reliability, or completeness of the platform's content. Gambling involves the risk of financial loss and jr casino is not liable for any financial losses incurred by members.

JR Casino shall not be held responsible for:

• Service disruptions caused by system maintenance, technical issues, or circumstances beyond our control.
• Losses arising from a member's own gaming decisions.
• Delays in transaction processing caused by third-party payment providers.
• Loss or damage to data resulting from unauthorized access caused by member negligence.

10 Responsible Gaming

JR Casino is fully committed to responsible gaming practices. We provide a range of tools to help members manage their gaming habits in a healthier way, including daily deposit limits, loss limits, session time reminders, and self-exclusion options.

If you feel that your gambling activity is beginning to have a negative impact on your life, please use the self-exclusion feature or contact our support team. For further guidance and resources, visit the page Responsible Gaming .

Remember — gambling should be entertainment only, not a source of income. Always play within your means.

11 Contact Us

If you have any questions regarding these Terms and Conditions or require further clarification on any provision, the JR Casino support team is available to assist you 24 hours a day, 7 days a week.

You can reach us via Live Chat in the app or by email at [email protected]. Our dedicated team will respond to your enquiry as soon as possible.

For more general questions, please visit our FAQ which contains answers to the most frequently asked questions by our members.